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Wifi connected but internet not working

prasadchoche
Star I
Please tell us some basic information before asking for help:
Model Name: Asus_X00TD
Firmware Version:PKQ1, WW_Phone-16.2017.2009.087-200200826
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am using internet via Wifi from my mother's Asus Maxpro M2 . Is showing connected, when I view any online video then he stuck up.
The Same wifi I am using on my Laptop. Here everything is OK.

Kindly give me soloutins,

Thanks
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
prasadchoche

Please tell us some basic information before asking for help:

  1. Model Name: Asus_X00TD
  2. Firmware Version:PKQ1, WW_Phone-16.2017.2009.087-200200826
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I am using internet via Wifi from my mother's Asus Maxpro M2 . Is showing connected, when I view any online video then he stuck up.

The Same wifi I am using on my Laptop. Here everything is OK.

Kindly give me soloutins,

Thanks


Wifi connected but internet not working
@prasadchoche
Please try to connect to the different WIFI for test. If you connected to other WIFI and the situation is the same. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth. Thank you.