System Update

[eiansiah57]

ZF Model: ZB570TL
RAM: 4G
Firmware/APP Version: Android 8.1
Frequency of Occurrence: Always
Rooted: No
APP Name:

Hi may I know when will the update come for ZB570TL? Will it be Android O or P update? I have battery,sound,random restarting issue with my phone after the Android O December 2018 update and I hope ASUS can fix it asap. TQ.

[ServiceH_ASUS]

Hi eiansiah57 Good day. Thank you for your inquiry The latest Android O update will release in this week.We will improve this problem and also expected to conduct a software update plan in the subsequent system version. For the further information, please stay tuned with ZenTalk forum. https://www.asus.com/zentalk/forum.php?mod=forumdisplay&fid=39 Thanks and have a nice day.

[eiansiah57]

Selena_ASUS posted on 2019/5/21 14:05 Hi eiansiah57 Good day.

I received the update today but it seems like it doesn't change anything my phone restarts more frequently and battery draining very fast and it becomes more laggy,is the update released just to update security patch but not improve any bugs??

[eiansiah57]

Selena_ASUS posted on 2019/5/21 14:05 Hi eiansiah57 Good day.

Please respond asap tq I need an explanation

[ServiceH_ASUS]

eiansiah57 posted on 2019/5/22 17:58 I received the update today but it seems like it doesn't change anything my phone restarts more fr ...

Hi eiansiah57 Thanks for your feedback About randomly restarts problem, we have already reported this issue back to our tech team We will get back to you if there is anything coming up. Are you talking about battery drains in standby mode or in use? If you think that there’s battery draining in standby mode, please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight: 1. Battery : settings> Battery 2. History details: settings> Battery> please click the sheet Thank you:)