Thank you for your asking. You may try some troubleshooting steps below at home
1. try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"[Phone/Pad] How to Enter and Exit Safe Mode? | Official Support | ASUS Global
2. Please check on your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
Furthermore, please refer to the link below as the similar issue.
I have reverse charging issues, on my ZenFone max pro M2, it keeps appearing although the charges is at 100% . I have tried to wipe cash partition, boot normally, switch off and on. The pop up disappears only when the charge is plugged in, its like using a desktop at the end with this mobile.
Anyone has a solution ?
Thanks in advance for your response.
Reverse charging pop-up