Cellular data not working for app
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07-16-2019 09:32 PM
Rooted: No
APP Name: Google play store
Frequency of Occurrence: Frequent
Firmware/APP Version: 4.2
RAM: 3G
ZF Model: ZE554KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/17/093119gfsdg1ynd8lfg681.jpg
Google play store cannot be worked with cellular data.. please help me!
APP Name: Google play store
Frequency of Occurrence: Frequent
Firmware/APP Version: 4.2
RAM: 3G
ZF Model: ZE554KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/17/093119gfsdg1ynd8lfg681.jpg
Google play store cannot be worked with cellular data.. please help me!
1 REPLY 1
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07-16-2019 11:55 PM
Hi abdbasith9633482162
Please kindly provide me your phone’s model.
What's your phone’s firmware version (Settings > About > Software information > Build number)
Please kindly provide me your Google play store's version.
Have you tried the following?
1.Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps
2.Please kindly restore and uninstall update the Google Play and Google service app for a check.
Thank you:)
