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Selena_ASUS posted on 2019/1/23 10:24 Hi kristinemae_monjardin Good daySelena please don't make users suffer more by pretending that every thing is ok, and just small bug in ur device. Why u want her suffer more by asking for screenshots & factory reset? U know exactly it's fucking corrupt device with worst ever software. Please just be little true, and tell users better story that don't make them suffer more. Would appreciate your understanding & cooperation to better consideration toward people' feelings, time, and money.