ZF Max Pro M2 stuck in powered by android logo

[apisciblux]

Please tell us some basic information before asking for help: my phone stuck in the android logo and can't turn on the phone
Model Name: Zenfone Max Pro M2
Firmware Version:
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Christine_ASUS]

Hi apisciblux
Thank you for your asking. Kindly refer to the link below as the same issue.

patssushil

Please tell us some basic information before asking for help:

1. Model Name:ZB630KL
2. Firmware Version:Latest .73
3. Rooted or not:Not Rooted
4. Frequency of Occurrence:From sunday onwards
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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well i was using my asus zenfone max pro m2 as always,then suddenly it swiched off and when i tried to turn it on from then its not moving from the asus logo screen

for troubleshooting i tried to wipe catche partition but the recovery mode is not working , whenever i try power button along with volume down button, still phone shutting down and again its stuck on the asus logo screen

kindly fix this issue asap cause its so annoying and i am not able to use my phone completely beacause of it

Asus Zenfone Max Pro M2 stuck on asus logo suddenly