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ZenFone Series - Unable to Connect to Wi-Fi Network After Recent Software Update

Star I

I recently updated my ZenFone Series device to the latest software version, and since then, I've been experiencing difficulties connecting to Wi-Fi networks. The device detects available networks, but when I try to connect, it either fails to establish a connection or disconnects shortly after connecting. I've attempted the usual troubleshooting steps, such as forgetting and re-entering the network credentials, rebooting the device, and resetting network settings, but the issue persists. Has anyone else encountered a similar problem post-update? If so, have you found any effective solutions to restore stable Wi-Fi connectivity?



May I ask for the full model of the phone you are using?
How to find Model Name
Have you attempted a system restore before?
If the issue persists, it may be a wireless network problem with your phone.
I would suggest you bring back your phone to our service center for further confirmation.

The following is the contact information: 

Also you can contact the local service center for help.
The following is the contact information: 

Sorry for any inconvenience it may be caused.