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Wifi problem

vivekmodi37
Star I
Wifi connectivity issue after android 10 update. Shows authentication failure


3 REPLIES 3

RadeonPS
Rising Star II
vivekmodi37

Wifi connectivity issue after android 10 update. Shows authentication failure


Wifi problem
Screenshot please

Christine_ASUS
Community Legend II
Hi vivekmodi37
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Screenshot of the error message
2. Your current firmware version
Settings>System>About Phone>Build Number
3. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/

ASUS_Bot
Rising Star II
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