Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Screenshot of the error message
2. Your current firmware version
Settings>System>About Phone>Build Number
3. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
vivekmodi37
Level 1
Comments
Screenshot please
Hi vivekmodi37
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Screenshot of the error message
2. Your current firmware version
Settings>System>About Phone>Build Number
3. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/