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Wifi problem

vivekmodi37vivekmodi37 Level 1
edited July 15 in ZenFone Max Pro Series A10 Discussion

Wifi connectivity issue after android 10 update. Shows authentication failure

Comments

  • RadeonPSRadeonPS Level 3
    https://zentalk.asus.com/en/discussion/40866/wifi-problem

    Screenshot please

  • Christine_ASUSChristine_ASUS mod

    Hi vivekmodi37

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Screenshot of the error message

    2. Your current firmware version

    Settings>System>About Phone>Build Number

    3. Please try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth

    4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

  • ASUS BotASUS Bot admin

    Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

This discussion has been closed.