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Update notification not showing after the phone restart

gunashekar_achi
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After downloading the android 10 beta 4 update file I.e..,.432 I was unable to receive
update notification after the phone restart
If anyone knows the solution please guide.
6 REPLIES 6

gunashekar_achi
Star II
nidhin3

https://zentalk.asus.com/en/discussion/comment/123356#Comment_123356

It should not be in any folder. I assume the file is not in download folder.

If you are still facing the issue try to clear the cache of FOTA services app which you can find going to settings - apps and notification - See all apps - ( in the top right 3 dots select show system apps). Then you can see FOTA Services. Clear the cache and force stop the app. Now restart.

For a safety remove PIN, fingerprint etc before installation.


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It is in the outside of the internal memory and I tried those steps which was given by you, but still, I didn't receive any update notification

nidhin3
Zen Master I
gunashekar.achieversit

https://zentalk.asus.com/en/discussion/comment/123380#Comment_123380

It is in the outside of the internal memory and I tried those steps which was given by you, but still, I didn't receive any update notification


View post
In that case I suggest you to update via an SD card by going into the Recovery mode.
For your convenience I have added a video guide if you are not familiar with the procedures.
https://youtu.be/1KhUvloP0kY