Update A to Z

[MONSTER]

I want to know about what is the next version of zen phone max pro m2

[MONSTER]

QKQ1.WW_Phone-17.2018.2007.428-20200903

[Christine_ASUS]

Hi MONSTER
Thank you for your asking. Please check our official website for the latest firmware version WW-17.2018.2012.434.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro%20(M2)(ZB631KL)/HelpDesk_BIOS/
You may download the file into the root directory, aka the outermost place, of the internal storage> Reboot>Tap the system update notification.

[MONSTER]

I download this version and try to update with sd card method but still not updated

[Christine_ASUS]

Hi MONSTER
Please try to download the file into the root directory, aka the outermost place, of the internal storage> Reboot>Tap the system update notification.
If you still can not upgrade successfully, you may try to perform the Factory Reset first before performing the upgrade process.