11-22-2020 09:05 AM
Solved! Go to Solution.
12-03-2020 11:25 PM
Christine_ASUS@Christine_ASUS See This Image Asus Zenfone Max Pro M1 Support Video Calling In Oreo But Asus Remove This We Need Video Callinghttps://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
No, downgrade file is different from OTA file. For ZB602KL, you can only downgrade from Android 10 to Android 9 with downgrade file Version MaxProM1_downgrade_to_9, yet you can not install OTA file with downgrade procedure and claim it as firmware downgrade. There is no downgrade file from Android 9 to Android 8.
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12-03-2020 11:29 PM
zamakiyakishanGoogle is the reasonhttps://zentalk.asus.com/en/discussion/comment/135181#Comment_135181
@Christine_ASUS See This Image Asus Zenfone Max Pro M1 Support Video Calling In Oreo But Asus Remove This We Need Video Calling
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12-11-2020 03:54 AM
Christine_ASUSHey @Christine_ASUS,As I mentioned above, there is only downgrade file for Android 10-Android 9. You may ask the repair center to check if they can help or not even you are willing to pay for the software repair fee. Personally, I don't suggest users to use Android 8 because of the compatibility between firmware version and app version. Sorry for any inconvenience it may be caused.
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12-12-2020 12:10 AM
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