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Serial number problem

Satnam
Rising Star II
Hey team my phone is sometime before around 2week before is dead completely because of software issue and I'm repair my boot dead issue.
So after repairing my device it work fine and run everything on my phone but when I'm checking my phone imei and serial number so it's serial number is change and it not show original serial number as before.
screenshot-20210111-232814-7e2.png
See it my serial number.
Please give me a proper solution to fix this issue on my handset how I'm restore my original serial number.
Thanks.
6 REPLIES 6

Satnam
Rising Star II
Please reply what I'm doing during this situation and how I'm slove it as fast....

Deannnnn
Rising Star I
This is a fake SN. I assume you didn’t repair at ASUS repair center.

Satnam
Rising Star II
Deannnnn

This is a fake SN. I assume you didn’t repair at ASUS repair center.


View post
Yes right I'm repair it from market shop

victor010
Zen Master III
Hi, during service if the motherboard was changed then the serial number will change too, and it will be updated in the service system. If you have any further query kindly visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India