05-07-2021 09:07 PM
05-10-2021 04:48 AM
05-10-2021 07:35 PM
AJ1I also more than 5 time visited SC , Regarding My Screen Issue, Some Time They Stop Responding , When I Touch On Screen They Not Response Me , Just Like Hang Device, I Visited Service Center And Then They Replace My Screen But Than Also No Solution, Asus Have Cheep Quality Of Workers With Them Which Can't Solve A Single Problem,
Please tell us some basic information before asking for help:
Model Name: MPM1
Firmware Version:. 87
Rooted or not: NO
Frequency of Occurrence: DAILY
APP Name & APP Version (If your issue relates to the app): NA
My phone is heating in Idle condition, while charging phones temperature is normal / cool & while not in use or kept idle in night or day phone automatically starts heating, when check in morning almost phone is so much heated that even I can't touch the phone, either need to turn off & again turn on the device, also seeing some weird behaviour, bluetooth, airplane mode or wifi / mobile data starts automatically. Gplay, System UI & other apps starts stopping automatically as same quick 1 sec message appears on screen.
DIY DONE @HOME - formatted the phone 2wice. Nothing worked out. Also scanned my phone with AV, no virus or malware. Or no such apps or data which is affecting phone. I have checked in safe mode, same issue persisting no change.
Due to this battery is discharging rapidly even after calibrating it.
@Christine_ASUS please let me know why this issue is getting on my phone??? Now I want replacement of device. As after few months same issue arises & no permanent solution on this, 3 times visitd SC but after few days / months again issue is appearing.
Now I can't go to SC due to lockdown restrictions in my city.
I WANT PERMANENT RESOLUTION & DEVICE REPLACEMENT. I'm now totally dissatisfied on service / resolution provided which is even not working at all, issue shud solved permanently but after few months /days issue rises again.
Replacement of Device
05-14-2021 08:50 PM
fussion_ASUSWhen will I receive an update? I want this to be closed before my phone's warranty expires, if not possible due to lockdown restrictions here need to know alternative on that
Hi, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.