10-22-2020 03:28 AM
10-22-2020 03:59 AM
pottakuzhyanandYou should not unzip the update file.
Phone (zenfone Max pro M2) not detecting any updates. Tried manual ways too.
Still in Android 9. (Details in screenshot)
Want to move to latest version provided by Asus ( that version in screenshot attached)
Done 1 update in March 2019 , after that tried to update but atlast (after booting) it says update failed system restored to previous configuration . Please help me and thank you for reading this.
Phone not updating
10-22-2020 03:15 PM
veeharish2005Sorry ,it was zipped file itself ( not unzipped)
You should not unzip the update file.
10-22-2020 07:05 PM
pottakuzhyanandThe downloaded file might be corrupted. Did you tried to re-download and install?
Sorry ,it was zipped file itself ( not unzipped)
Any other reasons?
Thanks for going through this issue 😊
10-22-2020 10:48 PM