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New 0.84 update takes longgggg time to charge

jayeshkedarmail
Star II
Please tell us some basic information before asking for help:
Model Name: Asus zenfone max pro m1
Firmware Version:0.84
Rooted or not:not
Frequency of Occurrence:Every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Battery charging time is taking like 4 hours my fast charging is gone

2 REPLIES 2

victor010
Zen Master III
Hi there, in order to help you kindly help us with the following details:
1. Kindly let us know the Charging time taken from 0 - 100%.
2. What's the charging time difference between the current & previous update.
3. Try another charger & let us know if there is any difference.
4. Use the ASUS charger on a different phone & let us know the difference.

jayeshkedarmail
Star II
Hi thanks for replying
I'm using the original charger of Asus zenfone max pro m1
But there's huge difference seen in charging time
Before update it use to charge from 0-100% in 2 hours 30mins
But now it's taking more than 3 and hours and sometimes 4 hours