my phone is not charging over 0% and service centre asked me to wait till 29

[vismayjoshi5]

Please tell us some basic information before asking for help:
it did charged 13 % with another charger but now again it does not even charge nor the led is on
Model Name:Zenfone Max Pro M1 ZB601KL ZB602K.
Firmware Version: latest updated 10days ago
Rooted or not: no
Frequency of Occurrence: first time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[victor010]

Hi, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.
 

[harpreetsinghgr]

Hi All, I'm facing exact same issue. Phone is not powering up, and not charging beyong 0%, we have kids at home who were using mobile for school study due to lockdown and their study will also hamper. Pls pls pls someone help.

[vismayjoshi5]

hi i just got the charging port changed along with its circut for 400 rs from a local repair shop

[harpreetsinghgr]

vismayjoshi5

hi i just got the charging port changed along with its circut for 400 rs from a local repair shop

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Is this working after port change??