MPM1 A10 V432 *Sound problem will never solve.

[deepsaharoy7766]

The problem with asus is..that they would never be able to solve the sound problem . U have to choose either headphone or speaker, Previous update 429 has good and loud speaker sound but headphone sound was trash,Now they improved the headphone sound and speak is now low and bass less. Same thing happened in pie . So its better not to rise ur hopes.

[veeharish2005]

Anandu

https://zentalk.asus.com/en/discussion/comment/120156#Comment_120156

Base of the last stable pie was better than v432. I listen to music via Spotify and alson downloaded ones with high bitrate. V432 has sound better than v429 but still not good enough. Icepower app doesn't seem to be a good one i uninstalled it via adb , the sound and bass is back to awesome.

ICEsound Service is the one i uninstalled via adb and didn't bother with the other one.

Do give adb uninstall of this a try.

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Can someone explain to me what is the use of the icepower app ?
If it is degrading the sound quality then why did they implement it in the first place?

[veeharish2005]

Anandu

https://zentalk.asus.com/en/discussion/comment/120156#Comment_120156

Base of the last stable pie was better than v432. I listen to music via Spotify and alson downloaded ones with high bitrate. V432 has sound better than v429 but still not good enough. Icepower app doesn't seem to be a good one i uninstalled it via adb , the sound and bass is back to awesome.

ICEsound Service is the one i uninstalled via adb and didn't bother with the other one.

Do give adb uninstall of this a try.

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Found a support page from asus regarding the ice power app
[Notebook] ICE Audio Wizard (ICE Sound) - Introduction | Official Support | ASUS Global"ICE Audio Wizard is intelligent audio enhancement software for Windows and Android portable and multimedia consumer products. This software improves the overall audio quality on laptops,smart phones and tablets. Each ICE Power Module has completely passed many tests by well-experienced engineers.
ICE Audio Wizard includes the following optimization algorithms :

Note: Audio Wizard software is included in the audio driver. You can get it by downloading and installing the audio driver.

SmartBass – It enhances low frequencies for a more powerful bass sound.
SmartTreble – It enhances high frequencies and ensures the sound to be crystal clear.
SmartEQ – It provides a more natural sound even by a low-end speaker.
SmartVolume – It increases the maximum volume even by a low-end speaker
Spatial widener – It makes soundstage wider even by a low-end speaker
Dialog enhancer – It enhances the sound in movies so that it's easier to understand the dialog."
This is what the support page says about the icepower app

[sujanjsr0]

veeharish2005

https://zentalk.asus.com/en/discussion/comment/120439#Comment_120439

Found a support page from asus regarding the ice power app

https://www.asus.com/support/FAQ/1009973/

"ICE Audio Wizard is intelligent audio enhancement software for Windows and Android portable and multimedia consumer products. This software improves the overall audio quality on laptops,smart phones and tablets. Each ICE Power Module has completely passed many tests by well-experienced engineers.

ICE Audio Wizard includes the following optimization algorithms :

Note: Audio Wizard software is included in the audio driver. You can get it by downloading and installing the audio driver.

SmartBass – It enhances low frequencies for a more powerful bass sound.

SmartTreble – It enhances high frequencies and ensures the sound to be crystal clear.

SmartEQ – It provides a more natural sound even by a low-end speaker.

SmartVolume – It increases the maximum volume even by a low-end speaker

Spatial widener – It makes soundstage wider even by a low-end speaker

Dialog enhancer – It enhances the sound in movies so that it's easier to understand the dialog."

This is what the support page says about the icepower app

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But we get better sound quality without icepower app

[veeharish2005]

sujanjsr0

https://zentalk.asus.com/en/discussion/comment/120450#Comment_120450

But we get better sound quality without icepower app

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I think they are trying to implement the audio wizard app in asus zenfone max pro m1 and M2 ,which can be found in their devices with zenui because to my knowledge the icepower is part of the audio wizard app.

[mihirkumarghosh]

Christine_ASUS

Moved from mihirkumarghosh2 /Very low sound output/

In 429 the loudness of speaker and headphone output was awesome but in this 432 update loudness decreased 75%.can't even hear the ringtone in crowd.

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Hi mihirkumarghosh2

Thank you for your asking. First of all, please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Second, kindly refer to the reply above, I will forward the information of MPM1 A10 V432 volume in speaker and earphones to the relevant department. Last, I just tested ringtones between V429 and V432, the ringtone volume of both version are the same. Kindly check

1. Settings>Sound>Ring volume

2. Remove the phone case

3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

4. Please check on SMMI test : Calculator> type ".12345+=">SMMI TEST>Single Test>Speaker Test

If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

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Done everything my hardware is perfectly fine.loudness is reduced drastically both from speaker and also in headphone.But the output in bluetooth speaker is now balanced and better than 429.
THIS DEVICE IS LOT MORE CAPABLE AND HAS SO MUCH POTENTIAL, PLEASE HELP IT.A10 UI IS THE SIGN THAT THE DEVELOPER AND MODDERS ARE ALSO CAPABLE.PLEASE FOCUS ON IT.