Issue with the microphone

[Sachin_sharma]

When I put the call on loudspeaker the other side person not able to listen my voice ! I checked the mic but it is ok and the same issue come with the video call !

[fussion_ASUS]

Hi, kindly help us with the following information to find a solution to your query.
1. Name of the Asus device you are using.
2. Firmware version your device is on.

[Sachin_sharma]

fussion_ASUS

Hi, kindly help us with the following information to find a solution to your query.

1. Name of the Asus device you are using.

2. Firmware version your device is on.

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Asus Zenfone max Pro M1
ZB601KL
FIRMWARE 438
not rooted