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Idle battery draining problem ( max pro m1 .87 firmware)

vishnu_sdz
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone max pro m1
Firmware Version: .87
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am facing severe idle battery draining problem in my max pro m1. It is a brand new phone that i have purchased one month before. So i dont think it is much of a damaged battery problem. Yesterday night the battery had drained a whooping 49 percent in screen off and the phone have been in deep sleep only for almost 2 hrs since 11 hrs from the previous charge. Screenshots attached below
screenshot-20200920-081621.png
screenshot-20200920-081527.png
I brought this phone since i want to boycott chinese mobiles and I loved stock android but I have to admit that my 3000 mah old redmi device has better battery than this 😞. Now I dont care whether it is stock android or ZenUi, dont care whether i have the latest security patch or android version but please asus provide a software that gives good battery backup and can be used as daily driver. (Nb: As this is my new phone, I've to manage to use this atleast for 2 years 🙏) Please hear my request.
11 REPLIES 11

vishnu_sdz
Star III
qromodynmc

Do what people suggest, if it's not any better, you should go to repair service because your battery is in bad condition.


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The phone was bought 1 month before.
And to damage battery I haven't done any excessive charging. Only charge 1 time a day usually.

qromodynmc
Rising Star II
vishnubal11

https://zentalk.asus.com/en/discussion/comment/114979#Comment_114979

The phone was bought 1 month before.

And to damage battery I haven't done any excessive charging. Only charge 1 time a day usually.


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Lot of phones come faulty from factory, why are you surprised.

AJ1
Rising Star II
vishnubal11

https://zentalk.asus.com/en/discussion/comment/114979#Comment_114979

The phone was bought 1 month before.

And to damage battery I haven't done any excessive charging. Only charge 1 time a day usually.


View post
I had same issue but when o visited service center they resolved this, it's better if u visit to SC

vishnu_sdz
Star III
Ok thank you everyone for your suggestions

vishnu_sdz
Star III
I installed greenify app & now I'm getting better battery backup. So I guess it was an issue of app running in background even in sleep mode. Asus please get better battery optimization in the future updates.