Heating issue and battery drain

[mdabirsarker78]

After having feb update im lossing so much battery power and its heating when its charging.Its also heating when im playing pubg.😒

[kreshawilous1]

ServiceH_ASUS

iamaronpaul posted on 2019/3/20 22:06

Same here overheating in the latest update..

Hi both


Sorry, we're afraid we may need information on your problem.

Could you describe more clearly?

When did you encounter overheating or drain battery problem?

Thank you!
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I'm unable to see downloaded photos from Google and snapchat. Battery is draining out like anything, asus is taking pretty much time to charge and gets heat up really quickly. All this happened after the recent update. Kindly see to it.

[dassubho85]

My zenfone max pro m1 become too hot when Playing pubg mobile and phone get automatically switch off. What is the cause off this?

[Shiresh]

ServiceH_ASUS
Hi mdabirsarker78


Good day

Can you help me confirm that phone is up to date? The latest version for ZB631KL is WW_15.2016.1902.192.

Are you talking about battery drains in standby mode or in use?

Please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight:

1. Battery : settings> Battery

2. History details: settings> Battery> please click the sheet


Thank you:)
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i am having the same issues , PFA the Screenshot of Battery History

[veeharish2005]

Can you guys calibrate your battery by draining the battery to 0 percent and charge it to 100 percent . I think it can help the battery drain issue.

[Shiresh]

veeharish2005

Can you guys calibrate your battery by draining the battery to 0 percent and charge it to 100 percent . I think it can help the battery drain issue.

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Already done that, phone charging at ~1300mA and discharging at ~ 360mA