ServiceH_ASUSI'm unable to see downloaded photos from Google and snapchat. Battery is draining out like anything, asus is taking pretty much time to charge and gets heat up really quickly. All this happened after the recent update. Kindly see to it.iamaronpaul posted on 2019/3/20 22:06
Same here overheating in the latest update..
Sorry, we're afraid we may need information on your problem.
Could you describe more clearly?
When did you encounter overheating or drain battery problem?
ServiceH_ASUSi am having the same issues , PFA the Screenshot of Battery History
Can you help me confirm that phone is up to date? The latest version for ZB631KL is WW_15.2016.1902.192.
Are you talking about battery drains in standby mode or in use?
Please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight:
1. Battery : settings> Battery
2. History details: settings> Battery> please click the sheet