Could not start media recorder problem

[jas_arellano201]

Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201901/20/230833uqsr6ozhvvbo6vvp.png
APP Name: Camera
Rooted: No
Frequency of Occurrence: Always
RAM: 4G
Firmware/APP Version: 15.2016.1811.338-20181206/2.0.002 (2913-00)
ZF Model: ZB602KL

My stock camera app could not record any videos. Other apps seems to work fine but the default camera could . Please can anyone shed light on this problem ......

[Akasha]

rt160918

How to solve this issue

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As clearly stated, you can only record when no other apps apart from the Sound Recorder app is using mic.
Do make sure no other apps used mic in background while you tried to record.
If the problem still persists, clear cache and data of the app, grant the necessary permissions and give it a try.