Hi
ivar9613,
Sincerely apologize for any inconvenience caused. Kindly provide the information below so that we could better assist you.
1. At the beginning of charging, the charger is detecting the system, so "Fast Charging' might appear few minutes after. Can't "Fast charging" work all the time in power on?
2. Try another charger and cable. Is the situation remain?
3. Does the issue remain the same in "Safe Mode"?
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/4. Please charge with your original charger overnight starting from below 30%, and provide me the screenshot of
①Setting>Battery
②Setting>Battery>3 dots on the top"Show app usage"
5. Viewing the whole charging timeline, does it meet the official charging time? Also, please provide me your model name: Setting>System>About Phone>Model