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Can't install manual update firmware

asr03
Star I
Model Name: Asus Zenfone Max Pro M2 (ASUS_X01BDA)
Firmware Version: WW-17.2018.2012.434
Rooted or not: Not rooted
Dear Asus,
My asus zenfone max pro m2 can't install manual update firmware. 
My current version is: Version WW-17.2018.2012.434 and it is having slowness issues.
I want to upgrade it to Version WW-16.2017.2010.101 .
I have already download the firmware (Version WW-16.2017.2010.101) from asus web and follow the instruction to install, put the firmware in internal storage directory and then restart the phone, but no notification to install.

how to fix this issue?

thanks

3 REPLIES 3

asr03
Star I
Hi, can anyone pls help out??

kikoly
Hall of Fame II
asr03
  1. Model Name: Asus Zenfone Max Pro M2 (ASUS_X01BDA)
  2. Firmware Version: WW-17.2018.2012.434
  3. Rooted or not: Not rooted

Dear Asus,

My asus zenfone max pro m2 can't install manual update firmware. 

My current version is: Version WW-17.2018.2012.434 and it is having slowness issues.

I want to upgrade it to Version WW-16.2017.2010.101 .

I have already download the firmware (Version WW-16.2017.2010.101) from asus web and follow the instruction to install, put the firmware in internal storage directory and then restart the phone, but no notification to install.

how to fix this issue?

thanks


Can't install manual update firmware
You must downgrade to 16.2017.1912.072 first, Then upgrade to 16.2017.2010.101

ASUS_Bot
Rising Star II
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