Can't install manual update firmware

[asr03]

Model Name: Asus Zenfone Max Pro M2 (ASUS_X01BDA)
Firmware Version: WW-17.2018.2012.434
Rooted or not: Not rooted
Dear Asus,
My asus zenfone max pro m2 can't install manual update firmware. 
My current version is: Version WW-17.2018.2012.434 and it is having slowness issues.
I want to upgrade it to Version WW-16.2017.2010.101 .
I have already download the firmware (Version WW-16.2017.2010.101) from asus web and follow the instruction to install, put the firmware in internal storage directory and then restart the phone, but no notification to install.

how to fix this issue?

thanks

[asr03]

Hi, can anyone pls help out??

[kikoly]

asr03

1. Model Name: Asus Zenfone Max Pro M2 (ASUS_X01BDA)
2. Firmware Version: WW-17.2018.2012.434
3. Rooted or not: Not rooted

Dear Asus,

My asus zenfone max pro m2 can't install manual update firmware. 

My current version is: Version WW-17.2018.2012.434 and it is having slowness issues.

I want to upgrade it to Version WW-16.2017.2010.101 .

I have already download the firmware (Version WW-16.2017.2010.101) from asus web and follow the instruction to install, put the firmware in internal storage directory and then restart the phone, but no notification to install.

how to fix this issue?

thanks

Can't install manual update firmware

You must downgrade to 16.2017.1912.072 first, Then upgrade to 16.2017.2010.101

[ASUS_Bot]

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