Camera is taking warm pictures all the time
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09-26-2020 07:53 PM
Please tell us some basic information before asking for help:
Model Name: Asus zenfone max Pro m1
Firmware Version: WW-16.2017.2009.087
Rooted or not: Not
Frequency of Occurrence: plenty of times
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Model Name: Asus zenfone max Pro m1
Firmware Version: WW-16.2017.2009.087
Rooted or not: Not
Frequency of Occurrence: plenty of times
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
1 REPLY 1

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09-28-2020 03:18 AM
Hi there, kindly share with us some images so that we can understand the issue better.
you may also follow the below steps:
1. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India
you may also follow the below steps:
1. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India
