Bug report open camera error id =0

[wishhet1512]

Please tell us some basic information before asking for help:

Model Name: zenfone max pro m2
Firmware Version: QKQ1.WW_Phone-17.2018.2012.434-2020 1203
Rooted or not: not rooted
Frequency of Occurrence: Camera was not working and crashing app again and again by showing *open camera error id =0* In all the camera supporting app the camera is not working such as snapchat, instagram, stock camera
APP Name & APP Version (If your issue relates to the app): Stock Camera 2.0.002(73-00)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screensho


t, etc.

[fussion_ASUS]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India

[Satnam]

fussion_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India

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