Beta 4 *file transfer device via usb to pc

[sagnikdutta000]

Is anyone facing the issue of phone not connecting as a file transfer device via usb to pc in android 10 beta 4 version??

I am facing the same, can anyone suggest any solution??

[nidhin3]

sagnikdutta000

Is anyone facing the issue of phone not connecting as a file transfer device via usb to pc in android 10 beta 4 version??

I am facing the same, can anyone suggest any solution??

Beta 4 [BUG]

Nop,working for me.
1. Enable USB debugging from developer option if you have not done the same.
Or
2. Try with Another USB cable

[Christine_ASUS]

Hi sagnikdutta000
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. As nidhin3 mentioned above, change another USB cable
2. Please clean the debris off the port with compress air can or put the device with dehumidifier for 24 hours.
3. Also, please try "the Factory Reset" 
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

[ASUS_Bot]

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