Battery problem

[mpcampano_75]

My phone's battery become slightly enlarged i dont know if it is overcharging but it affected my phone badly. My battery drops fast and when you open it while its low bat it will shot 50% but it will die minutes later. It also became laggy when it hit the 50% charge percentage.
Model: zenfone max pro m1

[abhaykrishnan02]

mpcampano_75

My phone's battery become slightly enlarged i dont know if it is overcharging but it affected my phone badly. My battery drops fast and when you open it while its low bat it will shot 50% but it will die minutes later. It also became laggy when it hit the 50% charge percentage.

Model: zenfone max pro m1

Battery problem

keep ur phone battery % between (20-85)% it will give u very good battery backup

[Rohit_Sharma]

I have buyed Asus zenfone max pro m2(6gb) 1.5 years ago .it was working good but from few days after 2 to 3 updates it has started draining battery too much like playing pubg on medium settings for 1 hour drain battery by more than 20 - 25% .
Please provide me some solutions.

[Christine_ASUS]

Hi Rohit Sharma
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Enter "Safe Mode" and leave a 80%-100% phone in sleep(idle) mode in a night.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.
2. Try to turn off the "Fingerprint"
Settings>Security>Fingerprint
3. If the issue remains the same in "Safe Mode", please try "the Factory Reset" 
Settings>System>Reset options>Factory data reset
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
4. Please update both of your firmware and your apps to the latest version, avoiding the conflict between the firmware and the apps