Battery draining overnight issue

[vishnusdz013]

Please tell us some basic information before asking for help:
Model Name: Max pro M1
Firmware Version: Android 8.1.0, Feb 2019 security patch
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just brought a new zenfone max pro m1. For a week battery was going fine. But today it had drained 10 percent overnight while the phone was idle. I did not installed any apps recently. The device is running android 8.1.0 feb 2019 security patch that came preinstalled. I haven't updated it yet. Please help me. And which firmware till now is the most stable one without any bugs & battery draining. Please reply 🙏

[yaminimahajan21]

Anandu

https://zentalk.asus.com/en/discussion/comment/99830#Comment_99830

Yes.

Switch off.

Hold power and vol down button till you see a menu on black background.

1. Select wipe data and ok

2. Select wipe cache and ok.

3. Select reboot.

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Even after factory reset facing overnight battery drain same issue 😴
Attached screenshot for reference.
Also Battery SMMI test also shows battery ok as per screenshot.
Please help me out..

[RadeonPS]

yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/100072#Comment_100072

Even after factory reset facing overnight battery drain same issue 😴

Attached screenshot for reference.

Also Battery SMMI test also shows battery ok as per screenshot.

Please help me out..

View post

Service Center can be more helpful and do tell all the steps you took. Seems like a hardware issue.