Battery charging problem

[saurabhbhola80]

Please tell us some basic information before asking for help:
Model Name: ASUS_X00TD
Firmware Version: Build number PKQ1.WW_Phone-16.2017.2005.082 20200506
Rooted or not: Not
Frequency of Occurrence: All time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Battery charging takes too much time to charge with original charger

[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
4. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India