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Asus Zenfone Max Pro M2 stuck on asus logo suddenly

patssushil
Rising Star I
Please tell us some basic information before asking for help:
Model Name:ZB630KL
Firmware Version:Latest .73
Rooted or not:Not Rooted
Frequency of Occurrence:From sunday onwards
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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well i was using my asus zenfone max pro m2 as always,then suddenly it swiched off and when i tried to turn it on from then its not moving from the asus logo screen
for troubleshooting i tried to wipe catche partition but the recovery mode is not working , whenever i try power button along with volume down button, still phone shutting down and again its stuck on the asus logo screen
kindly fix this issue asap cause its so annoying and i am not able to use my phone completely beacause of it
349 REPLIES 349

atulk23
Star III
same issue,, please provide sol


lyniscarlet
Star I
Same problem, shitttt

atulk23
Star III
same issue..i think we all need to boycott asus completely,, this is not the way things works, verge of loosing all my precious data , and don't even know when its gonna be solved or not, stuck on this.
today gonna be going to service center, if its same like this, and they deny things fr solving
need to take legal action for this, we all need to stood for it guys.
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ssaha255
Star III
People who are facing this problem please contact me on Whatsapp 9874325967
Yesterday I got my phone replaced by a new phone (Though my phone was out of warranty).

atulk23
Star III
join telegram group who r facing same issues, lets connect
https://t.me/joinchat/NasNFxxivmp1LT9p-FsEgQ
connect
connect