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Asus Zenfone Max Pro M2 stuck on asus logo suddenly

Rising Star I
Please tell us some basic information before asking for help:
Model Name:ZB630KL
Firmware Version:Latest .73
Rooted or not:Not Rooted
Frequency of Occurrence:From sunday onwards
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
well i was using my asus zenfone max pro m2 as always,then suddenly it swiched off and when i tried to turn it on from then its not moving from the asus logo screen
for troubleshooting i tried to wipe catche partition but the recovery mode is not working , whenever i try power button along with volume down button, still phone shutting down and again its stuck on the asus logo screen
kindly fix this issue asap cause its so annoying and i am not able to use my phone completely beacause of it
349 REPLIES 349

Star III
Finally got my phone with new Motherboard and installed OS with 075 version. Thanks ASUS team.

Star III
Received new handset, with latest security patch, today. Only handset no other accessories however I am delighted that Asus took this step to keep the faith of users.

Star III
Thank you ASUS India I got my swapped handset of Asus Zenfone Max Pro M2 (Swap handset Device is totally new) against Hang on Asus logo after .073 March OTA firmware update. It took more than 3 months to replace the device which is too much frustrating.
I got only the device, no ther accessories or the Box.

Hope other users who are facing this same problem may get their handset repair asap.

Zen Master I
God bless to other max pro m2 user
This problem should not come to other people

Star III
same problem faced by me today..............
please provide solution