This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Zenfone max pro m2 chrome and Gmail crash

Jer
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone max pro m2
Firmware Version:Newest Android 9
Rooted or not:No
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):Chrome, Gmail
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.
~UPDATED: FIXED~
To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!
Thx to all of your replies guys!
59 REPLIES 59

tyodefirmansyah
Star III
Oh..tysm..
🙂

azmiboy
Star I
Same with me, and i get aw snap too

dbss206
Star II
Google Chrome AW Snap error since yesterday.
Chrome version 83.0.4103.60
Android build Pie 063 update
Edit: I uninstalled updates, using factory version of Chrome and I have downloaded Chrome Beta. Chrome Beta works well

Jer
Star III
dbss206

screenshot-20200521-031720.png

Google Chrome AW Snap error since yesterday.

Chrome version 83.0.4103.60

Android build Pie 063 update


View post
Try disable and enable chrome on the setting.

Jer
Star III
Update:
After disabling and enabling the app, my chrome just work fine. But, after I restarted my phone, my chrome got aw snap and crash again, so I need to disable and enable the app again.