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Asus zenfone max pro m1 microphone issue

omkargouda3
Star II
Please tell us some basic information before asking for help:
Model Name: ZENFONE MAX PRO M1
Firmware Version:
Rooted or not:not
Frequency of Occurrence: regular
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Im facing calling issues after the last update. The front person can only hear when I speak near the speaker. Please help
8 REPLIES 8

victor010
Zen Master III
Hi, if you are on Android 10 Beta version, you can downgrade to Android 9 and see if the problem gets resolved or wait for further update.
You may also follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

ZT-dec80e76
Star II
If you got any of the solutions plzs let me know coz i m suffering from the same problem

Satyajeet
Star I
rs6854455@gmail.com

If you got any of the solutions plzs let me know coz i m suffering from the same problem


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there is not solution of this issue. I have this issue since I bought this phone 2 yrs ago. Now i have habit of speaking close to mic..

omkargouda3
Star II
When I do the hardware test it works properly for few days and then again the problem starts

Victor0_ASUS

Hi, if you are on Android 10 Beta version, you can downgrade to Android 9 and see if the problem gets resolved or wait for further update.

You may also follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue

factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have

a check. Locate here: https://www.asus.com/in/support/Service-Center/India


View post