After Update Bug! on ZB631KL!

[zefh_tumampos00]

ZF Model: ZB631KL
RAM: 6G
Firmware/APP Version: OPM1.WW_Phone-15.2016.1812.179-20181227
Frequency of Occurrence: 1.8
Rooted: No
APP Name:

Last edited by Moomskie on 2019/1/10 22:39 BUG After System Update!! 1.NO AM/PM 2.Camera Error 3.Battery & Time Font Not Inline/straight as you can see big and small. 4.When Charging No More RED/Green/blinking Light on top middle.

[Kevin27]

Moomskie posted on 2019/1/24 18:43 HOLY **** you release a broken manufacturing phones and you cant do about it WTF? we paid right amou ...

Yeah, If they don't fix these problem then this is the first and last time I will be buying their products.

[zefh_tumampos00]

Kevin27 posted on 2019/1/25 09:12 Yeah, If they don't fix these problem then this is the first and last time I will be buying their ...

mine already fix can find asphalt 9 now you restore factory install latest googleplay and services it should be fix

[ServiceH_ASUS]

Last edited by Selena_ASUS on 2019/3/12 17:17 Hi all Good day A new firmware version WW_15.2016.1902.192 for ZB631KL has been released We would advise you to update to the latest firmware. It could modify the issue of battery & time font and disturb icon. If you have not received the update yet, please check update in Settings > System > System updates, If this problem is still exist in this version, please let us know. Thank you and have a nice day

[edmarkrioveros1]

After i update my asus phone it is not working anymore..my phone is switching on but when i touch the screen and try to swipe up it is blacking out.
I cannot use anymore.Help please

[Christine_ASUS]

Hi edmarkrioveros15
Thank you for your asking. Because you could not enter the phone properly, please try following steps to access recovery mode for the Factory Reset:
0. Try to back up your data with USB cable
1. Keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration
3. Still keep pressing "volume down key" and stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset">"Factory data reset"
5. "Reboot system now"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/

Please note that once the steps is completed, all data, apps, settings and personal information will be deleted.