. 87 Bug update Issues list

[AJ1]

Issues arising on Pro M1 on. 87 system update.
I observed no issues on. 84 update but when updated to. 87 observing below issues on daily basis.
1. :battery: - on. 84 update when fully charged to :hundred_points: % :battery: is discharging almost 2~5% overnight but when updated to. 87 update battery is discharging almost 15~20% overnight in idle situation. Also when using phone for general use it is getting discharge ~more than 20% which I didn't observed in. 84 update.
2. Receiver sound :speaker_high_volume: - while talking on call, dolby like sound coming out rather than normal sound. Anyone can hear it standing away.
3. System UI / Apps unstable behaviour - in idle situation System UI not responding, While using apps for 5~10 min Apps don't respond.
4. Network unstable behaviour - When connected to WIFI / mobile network, speed is slow, the apps or page or mail account, Apps do not get refreshed quickly, takes ~10 sec to load when connected on any network. Sometimes nothing works automatically mobile network gets disconnected when connected continuously for more than 15 min.
5. Heating -. 84 update phones is as cool as normal temperature should be. On. 87 update even on idle condition :mobile_phone:temperature is warm as it feels when :mobile_phone: is picked up. When using :mobile_phone: for 5 min it heats more than normal usage. Heating - Middle backside panel, all edges & when used continuously for more than 10 or more min or on call for 2~5 min whole :mobile_phone: heats a lot than normal heating.
6. Call disconnection - call gets disconnected automatically if on call for than 5 min.
7. Unstable behaviour + slowness - sometimes:mobile_phone: do not behaves properly. Slowness issue facing, all functionalities of phone becomes slow. Gets hanged in between.
Troubleshooting done - All these things are also observed when using it under safe mode, no change in behaviour of :mobile_phone:. Reseted the device, clearing cache of apps everything done one thing after resetting is even I can't open apps, when opened apps it closes automatically. Battery started draining more than listed above. Battery is calibrated. Every issues on hot list & new issues observing.
Asus has bugs in this. 87 update & that they are not fixing it. Also all discussions are closed without giving proper solutions.
Please assist on this on better way on permanent fixing of issues. I'm now waiting for favorable reply from someone from company & not from moderators or other people. Attaching SS.

[AJ1]

Osprey380

https://zentalk.asus.com/en/discussion/comment/130112#Comment_130112

Yes this is true..i also had one app that was causing overnight battery drain...

Better is to turn on Background activity restriction for most of apps except for essential apps like Whatsapp, Telegram..

And after factory reset give it time of 4 days to kernel to settle down and optimise battery use...dont bombard apps immediately after reset.

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I have followed that 2wice but this time it didn't work.

[Christine_ASUS]

Hi AJ1
Thank you for your reply. Please provide me your RMA no. for further checking. Also, I suggest you to bring your device to the nearest repair center for further device checking.

[AJ1]

Christine_ASUS

Hi AJ1

Thank you for your reply. Please provide me your RMA no. for further checking. Also, I suggest you to bring your device to the nearest repair center for further device checking.

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Hi Christine,
RMA - INXKLA0101 closed in August 2020, after 10-15 days I started facing the same issue & now difficult to use the phone for normal use as well.
Please suggest the good way to fix this issues permanently or can I get device replaced if in case there's issue with device / it is faulty some hardware issue.... It will Good if this time it is fixed properly or else there will be no use of purchasing such device. Please do the needful.

[Christine_ASUS]

Hi AJ1
Thank you for your reply. My device in the same firmware does not encounter the battery issue as you mentioned. Because it has been 3 months since you last visited the repair center, kindly bring your device to the repair center for battery checking. Thank you.

[AJ1]

Christine_ASUS

Hi AJ1

Thank you for your reply. My device in the same firmware does not encounter the battery issue as you mentioned. Because it has been 3 months since you last visited the repair center, kindly bring your device to the repair center for battery checking. Thank you.

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OK, & what to do about other issue. Any Troubleshoot can be done for that?