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Zenfone 9 Update 33.0804.2060.218

Luc306
Star I

After update to 33.0804.2060.218 the battery drains very quickly under normal use, please solve this problem.

Thanks

7 REPLIES 7

SVB
Rising Star II

Yes, I also observed that. Also they haven't added screen on time which they ommited 2 updates ago.

Anto001
Star I

I can't use my contacts anymore after the update.... cannot open any contact, cannot add a new contact... 

Hey @Luc306,

Can you please share a log?
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

SVB
Rising Star II

Hi @Mansi_ASUS how to capture faster battery drain issue in the logs?