03-20-2024 02:37 PM
Model Name: ZenFone 9
Firmware Version: 34.3040.2004.87
Rooted or not: no
Frequency of Occurrence: started right after update, then continuous. Okay for about two days after factory reset, then continuous.
I restarted my phone last Thursday, and I think it installed the update to Android 14 and the newest firmware.
After the restart, it got stuck in a loop, just rebooting over and over.
It would show the Asus Zenfone logo, the Snapdragon screen, and sometimes get to the locked screen. It could be unlocked, and I could get to the home screen, if I was quick about it, but either way it would reboot again.
I started it in Safe Mode, and found that it was stable. I could from there reboot it and start normally, as long as it remained in airplane mode. If mobile or WiFi data were turned on, the rebooting would continue.
I did a factory reset, and that seemed to work, but after about two days, the problem reemerged and the rebooting started again.
I don't know if there is a reasonable way to roll back he firmware/Android version, or some other solution. I can't be sure it was the update, but I'm not sure what else could be causing it.
03-20-2024 05:13 PM
I have this exact problem!
03-20-2024 06:26 PM
@ebill wrote:I have this exact problem!
Thanks for letting me know, I'll keep an eye on your thread as well, and try to let you know if I figure anything out.
03-21-2024 02:58 AM
Hey @OopsAllPossums,
Can you please share the name of your network operator?
03-24-2024 11:11 AM
Update? Can you push us an android 13 downgrade until this is fixed? My phone is bricked with this same issue. Have to keep the at&t SIM card removed or constant bootloop.