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Roaming 2nd SIM lost signal after a while after power on

jj8431
Star I
Please tell us some basic information before asking for help:
Model Name:Zenfone 9
Firmware Version:33.0804.2060.73
Rooted or not:not
Frequency of Occurrence: Every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I'm in Australia, 2nd SIM card is a Chinese Unicom 4G card. After power on, the roaming card will be on line for a few minutes and then will come in a "No Service" status. Switching to airplane mode and back will repeat this sequence.
Switching the slot won't solve the problem.
The roaming card works fine on other phones, including dual SIM phones.
screenshot-20230104-011132-asus-launcher-1.jpg

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @jj8431,

I've forwarded the issue to R&D. I'll get back to you once I hear from the team.