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Phone unlocks in pocket

buzzd
Star II
Hello,
I'm having a weird problem with my new Zenfone 9. It often unlocks in my pocket even I definitely locked it before I put it in my pocket. I'm aware it can happen very fast when I touch the fingerprint sensor while putting it into my pocket. That's why I grab it with my fingers on the back and front, and I definitely don't touch the fingerprint sensor. Anyone else having the same problem and is having an idea how to prevent it?
Greetings
BuzzD

33 REPLIES 33

Roystoys
Zen Master III
Put it in a case, problem solved?

iamthegr1n
Star III
The fingerprint reader still unlocks the phone in the pocket 😞

Mattias_ASUS
Moderator
Moderator
For the people with the issue still.
Check the unlock settings as a new setting has been added to unlock the phone by a button press instead of just touch.

cilsoe
Star III
Mattias_ASUS

For the people with the issue still.

Check the unlock settings as a new setting has been added to unlock the phone by a button press instead of just touch.


View post
Not really a new setting? It's been there from day one as I'm aware.

Mattias_ASUS
Moderator
Moderator
cilsoe

https://zentalk.asus.com/en/discussion/comment/231124#Comment_231124

Not really a new setting? It's been there from day one as I'm aware.


View post
It is also changed so that this is the default setting instead of just the touch, to avoid this issue normally.