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Phone unlocks in pocket

buzzd
Star II
Hello,
I'm having a weird problem with my new Zenfone 9. It often unlocks in my pocket even I definitely locked it before I put it in my pocket. I'm aware it can happen very fast when I touch the fingerprint sensor while putting it into my pocket. That's why I grab it with my fingers on the back and front, and I definitely don't touch the fingerprint sensor. Anyone else having the same problem and is having an idea how to prevent it?
Greetings
BuzzD

33 REPLIES 33

buzzd
Star II
Hey efko,
Already have seen that threat and maybe it's really me. Just never had that problem with any other phone. I also will deactivate it just for testing. If it doesn't help I'll come back. Thx for ur help, appreciate it

realper
Star II
I´m having this problem also. It´s very annoying, and in the first week with my phone, I´ve already dialed 2 people from my pocket. Not ideal!

I´ve tried the Disable Pocket Touches feature, but it doesn´t seem to make much of a difference.


Mattias_ASUS
Moderator
Moderator
Hello there!
Would you please write which firmware you are on? I would like to look into this a bit more.