cancel
Showing results for 
Search instead for 
Did you mean: 

Phone unlocks in pocket

buzzd
Star II
Hello,
I'm having a weird problem with my new Zenfone 9. It often unlocks in my pocket even I definitely locked it before I put it in my pocket. I'm aware it can happen very fast when I touch the fingerprint sensor while putting it into my pocket. That's why I grab it with my fingers on the back and front, and I definitely don't touch the fingerprint sensor. Anyone else having the same problem and is having an idea how to prevent it?
Greetings
BuzzD

33 REPLIES 33

realper
Star II
I'm on 32.2030.2030.26.

Actually it might have gotten better after the latest FW update. I haven't noticed pocket calls the last few days. Will report back.

realper
Star II
Ok, I was optimistic.



The last few days, my ZenFone 9 has gotten crazy while in my pocket, and made all sorts of different settings, and calls to people.



Very annoying!



What can I do about this?

Chris1
Rising Star II
It seems that ZF8 bugs were transferred to ZF9...

davidtro278
Star I
Same problem here with last firmware

markceri
Star I
Same problem for me!  It´s very annoying. firmware ww 32.2030.2030.26 What does asus say about it? it is a big problem for everyday use.