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NFC HCE settings

Star I


I got a problen with NFC payments. Some payment terminals accept payments from my phone, and some ignore the phone when I'm trying to pay. 

I'm using Google Wallet as my card storage.

As I can see, the primary reason for such behavior is the NFC secure element misconfiguration with HCE (Host Card Emulation) turned off. There are plenty of screenshots with these settings on Android, but I can't see anything like that in my Zenfone.

So, is there a way to configure HCE for Zenfone 9? Or is it blocked by Asus in the firmware?

There's an example of what I'm searching for in the attachment.


Basic info:

1. Zenfone 9

2. WW_33.0804.2060.142

3. Not rooted



Hey @Jar_L,
I'll be reporting the issue to the R&D team. However, could you please share a log file?
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

Hello, @Mansi_ASUS! Thank you for your reply.

I'll have the logs soon, but tell me please, if the logs contain some personal data? For example credit card credentianls if it is a payment log.

Is it safe to share the logs by public link?

Hey @Jar_L,
I understand your concern. But don't worry, the log tool will just record the error message within the device, and no sensitive information (credit card credentials) will be compromised.  You can share the link with me via PM.


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Community Manager
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