Issues with HDR camera Asus app photo
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09-18-2022 02:42 PM
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW-32.2030.2030.26
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Appareil Photo (Asus app native) version 9.5.3.1_220811
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc..
=======================================
Hello,
I allow myself to send you this, the HDR gives very bad basic shots because of the over sharpness and the over saturated colors, but in very low light, half of the preview turns into a blue noise on the sensor at 50mp then the ultra wide angle is much too noisy. Here in the photos, the problem is more noticeable in complete darkness!
This is my second Zenfone 9 device, the first one, I returned it due to another issue, but it has the same HDR mode issue...
Asus, you still have some work to do on software processing, and fortunately, it's only software, because the components of the Zenfone 9 are very good!
Model Name: Zenfone 9
Firmware Version: WW-32.2030.2030.26
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Appareil Photo (Asus app native) version 9.5.3.1_220811
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc..
=======================================
Hello,
I allow myself to send you this, the HDR gives very bad basic shots because of the over sharpness and the over saturated colors, but in very low light, half of the preview turns into a blue noise on the sensor at 50mp then the ultra wide angle is much too noisy. Here in the photos, the problem is more noticeable in complete darkness!
This is my second Zenfone 9 device, the first one, I returned it due to another issue, but it has the same HDR mode issue...
Asus, you still have some work to do on software processing, and fortunately, it's only software, because the components of the Zenfone 9 are very good!
5 REPLIES 5
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09-21-2022 06:16 PM
With HDR
Without HDR
This is in video that is happening...
Anyone have got this problem ?
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10-12-2022 12:27 PM

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10-13-2022 06:51 AM
Hello!
Thanks for bringing this issue to our notice, will contact the R&D Team with the information and send them the videos.
Thanks for bringing this issue to our notice, will contact the R&D Team with the information and send them the videos.
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10-27-2022 03:23 PM
