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Giving up on my Zenfone 9

darklajid
Star III
I know this isn't the best place to share this, but maybe someone is browsing this board not as a fan and owner, but as a prospective buyer. For these people I want to share the following:
The Zenfone 9 has an amazing form factor, great battery life and a mostly uncluttered (free of bloat) version of Android.
Unfortunately, it's also very very slow (my old Pixel 4A is smoother and we had 5, 6 and now 7 in that series since). The Zenfone 9 stutters, randomly hangs a lot. The second SIM tray never worked okay (I created a thread on this board for this, another user reported the same issue. No follow-up or solution, thread is closed due to inactivity). GPay doesn't work properly for me in some scenarios (and no, it's not my account or card or whatever). Asus did follow up here, but it lead nowhere in the end.
So the phone cannot do the daily tasks I need it for (use my second SIM and/or pay for public transport) and feels more sluggish than a device that is quite a few years older. I'll switch back and just got a screen replacement for the 4A instead.
People that are on the fence about getting this phone: I suggest a hands-on session first. It might be a great device for you or it might not be a good fit - like for me.
34 REPLIES 34

Nico_Voimala
Star I
My opinion is that this the fastest android phone at the moment, fluidity is even better than iPhone and that's a lot. Zero problems with me and only complain is over sharpening in camera.

darklajid
Star III
Glad it works for you. For me it's sluggish like a phone from 2017 and .. is broken for all my use cases. I'm in the process of listing it for sale at the local 3rd party market (Carousell) at a loss, just to get something out of it. For me, it was a huge and complete disappointment and doesn't even manage to work as a daily driver.

gargamel314
Star III
darklajid

Glad it works for you. For me it's sluggish like a phone from 2017 and .. is broken for all my use cases. I'm in the process of listing it for sale at the local 3rd party market (Carousell) at a loss, just to get something out of it. For me, it was a huge and complete disappointment and doesn't even manage to work as a daily driver.


View post
Sir, look at all these people telling you your device is likely defective. Your experience does not line up with the majority of Zenfone 9 users, doesn't that tell you maybe utilizing that 1-year warranty may be in order? You don't have to be disappointed, these things happen quite frequently, you could have a defective RAM module or something like that. This is the point where you contact tech support, you send yours in, they send you a new one, you walk away happy as a clam. Or you can just resolve to be hugely disappointed.

vigneshsr1125
Star III
darklajid

I know this isn't the best place to share this, but maybe someone is browsing this board not as a fan and owner, but as a prospective buyer. For these people I want to share the following:

The Zenfone 9 has an amazing form factor, great battery life and a mostly uncluttered (free of bloat) version of Android.

Unfortunately, it's also very very slow (my old Pixel 4A is smoother and we had 5, 6 and now 7 in that series since). The Zenfone 9 stutters, randomly hangs a lot. The second SIM tray never worked okay (I created a thread on this board for this, another user reported the same issue. No follow-up or solution, thread is closed due to inactivity). GPay doesn't work properly for me in some scenarios (and no, it's not my account or card or whatever). Asus did follow up here, but it lead nowhere in the end.

So the phone cannot do the daily tasks I need it for (use my second SIM and/or pay for public transport) and feels more sluggish than a device that is quite a few years older. I'll switch back and just got a screen replacement for the 4A instead.

People that are on the fence about getting this phone: I suggest a hands-on session first. It might be a great device for you or it might not be a good fit - like for me.


Giving up on my Zenfone 9
Well, sounds like a faulty phone, my 2 month old Zenfone 9 has no issues at all, very smooth and fast experience.

vigneshsr1125
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/232079#Comment_232079

Thing is, his case is rather odd, most here would agree that the zenfone 9 is far from sluggish and slow. The only real issues I know of are: oversharpening + no LED notification.


View post
Selfie camera hardware is decent but the software processing is really bad.