10-05-2023 07:45 PM
I got a Zenfone 9 and used the IMEI checker on the Cricket site, it showed my phone was compatible. I swap the Sim card over and nothing worked.
I contacted support and they must have made a few changes to my account, then they asked me to try again, this time texting and 5G were working good, but it will not place or receive voice phone calls.
I have pretty much been stuck with support at this point for a while, any ideas or settings to check? Support said my Zenfone 9 in not HD Voice compatible.