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Cricket Wireless- Text and 5g work good, no voice calling, any ideas?

Star I

I got a Zenfone 9 and used the IMEI checker on the Cricket site, it showed my phone was compatible. I swap the Sim card over and nothing worked.

I contacted support and they must have made a few changes to my account, then they asked me to try again, this time texting and 5G were working good, but it will not place or receive voice phone calls.

I have pretty much been stuck with support at this point for a while, any ideas or settings to check? Support said my Zenfone 9 in not HD Voice compatible.