03-06-2023 12:10 AM
Factory reset a new unit, camera seems to be having major problems and it seems to affect the very few.
Problem #1. Camera gimbal stabilization can't be turned off, even if you set it to settings, turned vibration and haptic feedback everywhere and stabilization still runs, and is unusable. So I wanted to see if it can be calibratied...
Problem #2. The calibration in the settings is grayed out and it only says "Calibration complete".
I've tried resetting multiple times, I even downgraded to Android 12 to no avail. I'm losing patience, I don't want to send this back in as I bought them overseas and hoping that this is a software related issue.
04-16-2023 03:27 AM - edited 04-16-2023 03:28 AM
I also found the option greyed out for me.
However mine is a new phone. I immediately updated to Android 13 and latest firmware WW_33.0804.2060.113 before using (also did a factory reset), so i dun have a basis for comparison?
This option was working before the update? i'm contemplating if i should return the phone actually. I mean i dun think i really need the function. but if something changed, i think ASUS should inform us. Like now i'm not sure if i have a faulty unit...
04-25-2023 02:58 AM
Hey @mamamoitsumo and @ILoveCompacts,
The issue is currently being investigated. I'll get back to you as soon as I have some more information.
04-26-2023 10:42 PM
Thanks for noting this!