Call touch issue

[gmbhneo88]

Please tell us some basic information before asking for help:
Model Name: ZF9
Firmware Version: Latest German one
Rooted or not: NO
Frequency of Occurrence: Every time
APP Name & APP Version (If your issue relates to the app): Call Interface
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When I am in a call and just hold the device to my skin, the phone gets back but is still being used like normal. I was wondering what was going on when having it vibrating all the time but the phone don't really lock itself. It just works like "normal" so you always have to lock the phone with its power button before putting it to your skin.

[martinparker28]

Along with numerous other issues I have with my Zenfone 9 I can also confirm the very same things happen when I use the phone for a call (when it actually connects to the network or WiFi!!!)

[Jjarek23]

This is a problem that was known in the previous generation. Despite multiple reports, they still haven't fixed it https://zentalk.asus.com/en/discussion/60831/proximity-sensor-problem-during-conversation/p1

[SteetieHJ]

I have this bug too, screen is black and I'm continuously managing to enable mute with my cheek, and people hang up because they can't hear me,

[molznator]

I have the same bugs with my Zenfone 9

[Shoki]

I'd like to chime in and let you know that I'm having the same issue.