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Asus Zenfone 9 wont show me 5g

Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: 4.5.3
Rooted or not: Not rooted
Frequency of Occurrence: Always present
APP Name & APP Version (If your issue relates to the app):
I have a problem connecting to 5G, or at least a visual problem. My area has 5G, my mobile services provider has 5G access, on my old phone (Samsung Note 9) i had 5G present all the time on the current provider. Basically i removed the card from the old phone that had 5G and LTE showing on notification bar and i put it inside Zenfone 9 when i bought it and it wont go to 5G. It always shows 4G
Again, i do have acces to 5g in the area and i did select on my SIM settings to enable 5G, but it just wont connect to it, EVER.
Any tips? Do i return the phone and never touch Asus phones again? Or is there something i can do?
I am kind of sick of my waiting 30 seconds for an internet page to charge (when on my Note with 5g it took 2 seconds)



Hey @dan23,

Can you please share the correct FW version?

You can find the FW version under- Settings>Systems>About Phone>Build Number

Star II



Star II

 always 4g some time 5g network coming 


Community Manager
Community Manager
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